By placing an order with PACIFIC NORTHWEST BARCODE SERVICES, customer agrees to be bound by the following TERMS AND CONDITIONS:

Pacific Northwest Barcode Services supplies Custom Barcode images as an industry standard .EPS file by email or laser printed on high quality, extra heavy, hard, white paper, and camera ready. Image files are delivered as an attached file to an email message. By placing an order for delivery by email, customer acknowledges their responsibility to ensure their email system is properly configured to receive email sent to the address specified on the order documentation, and that attached files of this type will be accepted. Pacific Northwest Barcode Services is known for providing flexible, helpful service, yet we cannot accept responsibility for customer's email system setup. Other delivery arrangements may be made, at additional cost, however customer is obligated to perform in good faith according to such arrangements.

GUARANTEE AND LIMITS OF LIABILITY: This statement applies to all forms of barcodes made only and exclusively by our shop. We guarantee machine readability only on barcodes we print. Every barcode we make goes through a careful Quality Check prior to leaving our shop, but errors do occasionally slip through. On all orders, and for all delivery formats, the customer is the final checker, and by placing an order, customer agrees to perform and be responsible for all consequences of checking the final product. Customer agrees at time of placement of order to verify the accuracy of the barcode(s) produced by PACIFIC NORTHWEST BARCODE SERVICES within 24 hours of receipt and prior to using it for any purpose. In event of any question arising about the Custom Barcode sent as a result of this order, customer is required to telephone our Quality Department promptly at 856.783.2714 and supply invoice number. Pacific Northwest Barcode Services appreciates the magnitude and severity of reproduction of an incorrect barcode and as a result, has designed its production and quality checking process with multiple levels of review to force identification of erroneous barcodes prior to their being released to our customers. As a result of this extreme dilligence, the actual performance since 1993 when the company was founded is ZERO DEFECTS and we intend to keep it that way. Not withstanding all the foregoing, customer agrees that since this multi-tier checking and validation process is of human origin and thus cannnot be made perfect, and as such, agrees that errors actually may be made and may actually be issued to customer. Thus, customer agrees that any errors made are unintentional and further agrees that Pacific Northwest Barcode Services total liability is limited to cheerfully and promptly providing a replacement barcode at our expense. There are no refunds, and Pacific Northwest Barcode Services shall not be obligated to replace a barcode which customer does not promptly inspect within 24 hours of receipt and notify us of any defects therein. If stickers are part of this order, customer bears full responsibility for inspection of proofs, and if waived, thus agrees that this guarantee does not apply to errors reproduced on stickers. Expediting charges are at our cost and cannot be refunded. No other warranty is expressed or implied. We accept no liability for consequential or special damages of any kind or nature resulting from, but not limited to the use of a defective product. We strive to be accurate but no guarantee is given for orders dictated by telephone, or hand written orders sent by FAX if the letters and numerals are not (in our opinion) clearly formed in black ink. There are no other warranties expressed or implied which exceed beyond the warranty herein set forth.

INFORMATION FOR CHECKING: In an EAN-13 barcode, the first three digits "978" or "979" signal the scanning software that the code is EAN-13 Barcode. In a 13 digit ISBN, or in a legacy 10 digit ISBN, or in a UPC-A numeric code, the last digit of the ISBN or UPC-A number is a security cipher not relevant to the assigned ISBN/UPC-A number and is known as a Modulo Checksum Character or Mod Check. The value of the Mod Check is mathematically derived from a formula which uses the other numbers encoded in the symbol, and is often different from the last digit of the ISBN or UPC-A number from which it is derived.

PRICE CODING: For books, the first digit "5" in the price code specifies that the following four digits are to be interpreted as United States dollars and cents. Thus the maximum price possible to encode is $99.99 and since PRICE CODES are OPTIONAL, books priced above this figure simply do not include the PRICE CODE EXTENSION.

We appreciate your trust and your business.


PACIFIC NORTHWEST BARCODE SERVICES